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SUPPORT

Welcome to our online support center.

The support center is setup with you, the customer, in mind. This section is here to answer any questions or problems you may have regarding your site on J-Net Web Consulting's hosting plans. You may also fill out our Support Form if your questions are not addressed here.

General Account Information
General info on switching to J-Net Web Consulting

Control Panel
All accounts come with our control panel. Learn how to use it.

File Transfer Protocol - FTP
What is FTP & how can you use it?

Telnet Access
How do you log in via Telnet?

POP 3 Email Settings
How to download your email into Microsoft Outlook Express and other mail programs.

Understanding your Mail Server
How to set up your email addresses through your control panel.

Using Microsoft FrontPage
Steps to connect to your site using Microsoft FrontPage.

Anonymous FTP
How to download and upload files to your account.

CGI Bin
How to include your CGI scripts.

Changing Passwords
How to change your FTP and Control Panel password.

SubDomains
How to create a SubDomain (applies only to accounts with SubDomains available.)

Preinstalled CGI Scripts
Scripts already installed and ready for your use.

MySQL Databases
For the more advanced users, how to set up a MySQL Database.

PHP/SSI
Server-side embedded scripting language.

Real Audio / Real Video
How to get your Real Audio / Real Video on your site.

FAQ
Frequently Asked Questions, and our answers to help you.

Other Questions

If after reviewing our Support Center you still have questions, please fill out our Support Form and we will get back with you as soon as possible. You can also email us at support@itjit.com.